To install the Pella Hinge Shoe onto the hinge guide bracket, take note (+photo) of the broken hinge from the bracket (guide) in which it is held in place, then remove it.  If the shoe is completely disintegrated, and you can't tell how it was positioned, look at another nearby window's shoe orientation for reference. Then snap the new shoe in its place.

     Make sure that the divots in the shoe fits into the guide so that it's facing the right direction.  Now it's time to reinstall the window.  Reverse the installation procedure, reviewing your notes, sketches and photos.
Pella Casement Window Hinge Shoe
How to Replace a
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Replacing a Pella Casement Window Hinge Shoe

     If you have an older Pella casement window, you may find yourself replacing the

window hinge shoe

.  If your window won't open or close smoothly, you might have a

cracked/worn hinge shoe

. You can try putting a light coating of oil on the movable metal parts, and this may help, but ultimately you will probably end up replacing the hinge shoe.

     You can sometimes see broken pieces of the plastic shoe at the bottom of the window.  It is about 2" long and about 5/16" wide as seen in the photo below.  When you see it, it will probably be broken or in a flaking stage that is about to break.
Also, there is one at the top of the window called the

Pella pivot plate hinge shoe

, but I find the bottom hinge shoe wears out way before the top one. This part is about 2" long and about 3/4" wide.
      If you have other similar windows nearby, this will help, but you can't see some of the details underneath and on top of the window--until you take them apart!  In addition, you can sketch a diagram of how the metal hinges connect AND number the sequence in which you removed parts so that you can replace them in reverse order when putting the window back together.

       Don't worry--it's not that complicated--I'm just trying to get you organized.
These parts are still available, but finding instructions on how to actually take the old part out, replace it, and manage to get the window operating again is another story.
     The first step, after you determine that this is the problem with your window, is to snap a few digital photos of the movable parts of the window--opened and partially closed, including the operator hand.  You need to have a reference point to replace the parts. 
Digital camera or smart phone/Ipad
?
>>>PHOTOS and ILLUSTRATIONS on this site<<<

Pella Window Problems

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    You need to detach the casement window from the frame to effect this repair/replacement.  For practical and safety purposes, you need two people for this task, and one or two different size Phillip screw drivers.  Of course, you don't want to drop the window, especially if the window is on the second floor!
How can one little piece of plastic cause such a big problem?
This small piece of plastic provides a gliding surface for the hinge mechanism attached to the window.  If it is broken, you will have metal rubbing on metal--ouch!
      Remove the screen to allow access.  If the plastic shoe hinge is broken and the window won't crank or cranks sporadically, you can just push the window open and close it manually,  turning the crank taking up the slack.
     This article is somewhat generic on purpose.  Many factors can affect this replacement operation, e.g., different size windows, left or right orientation, age of window, number of screws.  This is probably one of the reasons that this information is relatively scarce.

     This article will guide you through the basic areas, but you need to take photos and notes to be specific to your particular window.  Don't kick yourself later because you did not heed this warning!
     Note:  If you are working on a window on the second floor of a two-story house, you can make this repair from the inside.  Be very careful!  Bring the window inside the house as you detach the operator arm screws and other metal support screws.  Set it on its side on a sheet or towel so as not to bend the attached metal parts (and scratch/tear your floors).  Snap some photos and make a notation on how the shoe(s) is fastened to the shoe guideNote the orientation of the plastic shoe in the guide attached to the sash.
(right click to enlarge)
(right click to enlarge)
Keep a firm grip on the window!
     If you are doing more than one window, you will learn a few short cuts after this first replacement.  Don't try to exceed your skill level the first time!

  
  Good Luck with your project!
Shoe
Shoe in Guide (bracket)
Then return the guide to its proper orientation under crank arm
     Find the slots (indented space about 2" long).  Look at the above diagram  above "crank arm."
With a firm grip on the window after unscrewing the top screw, manuever (slide the window left or right) the shoe guides into the top and bottom slots in the window frame, then push outward to remove the window.  Be attentive to the orientation of the guides as they will turn as you remove them--draw them on your sketch pad.  This will help when you reinstall them!
Advice:  Read through the entire article BEFORE you start to make this repair!
This is a FREE information site!
>>PHOTOS and ILLUSTRATIONS on this site<<
Note:  Larger computer screens will show larger materials!--and more detail!!
www.EducationDx.com
Pella Casement Window Hinge Shoe
How to Replace a
Replacing a Pella Casement Window Hinge Shoe

Pella Window Problems

     If you have an older Pella casement window, you may find yourself replacing the

window hinge shoe

.  If your window won't open or close smoothly, you might have a

cracked/worn hinge shoe

. You can try putting a light coating of oil on the movable metal parts, and this may help, but ultimately you will probably end up replacing the hinge shoe.

     You can sometimes see broken pieces of the plastic shoe at the bottom of the window.  It is about 2" long and about 5/16" wide as seen in the photo below.  When you see it, it will probably be broken or in a flaking stage that is about to break.
This small piece of plastic provides a gliding surface for the hinge mechanism attached to the window.  If it is broken, you will have metal rubbing on metal--ouch!
How can one little piece of plastic  cause such a big problem?
Also, there is one at the top of the window called the

Pella pivot plate hinge shoe

, but I find the bottom hinge shoe wears out way before the top one. This part is about 2" long and about 3/4" wide.
These parts are still available, but finding instructions on how to actually take the old part out, replace it, and manage to get the window operating again is another story.
?
Advice:  Read through the entire article BEFORE you start to make this repair!
Digital camera or smart phone/Ipad
      Remove the screen to allow access.  If the plastic shoe hinge is broken and the window won't crank or cranks sporadically, you can just push the window open and close it manually,  turning the crank taking up the slack.
     The first step, after you determine that this is the problem with your window, is to snap a few digital photos of the movable parts of the window--opened and partially closed, including the operator hand.  You need to have a reference point to replace the parts. 
      If you have other similar windows nearby, this will help, but you can't see some of the details underneath and on top of the window--until you take them apart!  In addition, you can sketch a diagram of how the metal hinges connect AND number the sequence in which you removed parts so that you can replace them in reverse order when putting the window back together.

       Don't worry--it's not that complicated--I'm just trying to get you organized.
(right click to enlarge)
    You need to detach the casement window from the frame to effect this repair/replacement.  For practical and safety purposes, you need two people for this task, and one or two different size Phillip screw drivers.  Of course, you don't want to drop the window, especially if the window is on the second floor!
Keep a firm grip on the window!
(right click to enlarge)
     This article is somewhat generic on purpose.  Many factors can affect this replacement operation, e.g., different size windows, left or right orientation, age of window, number of screws.  This is probably one of the reasons that this information is relatively scarce.

     This article will guide you through the basic areas, but you need to take photos and notes to be specific to your particular window.  Don't kick yourself later because you did not heed this warning!
     Find the slots (indented space about 2" long).  Look at the above diagram  above "crank arm."
With a firm grip on the window after unscrewing the top screw, manuever (slide the window left or right) the shoe guides into the top and bottom slots in the window frame, then push outward to remove the window.  Be attentive to the orientation of the guides as they will turn as you remove them--draw them on your sketch pad.  This will help when you reinstall them!
     Note:  If you are working on a window on the second floor of a two-story house, you can make this repair from the inside.  Be very careful!  Bring the window inside the house as you detach the operator arm screws and other metal support screws.  Set it on its side on a sheet or towel so as not to bend the attached metal parts (and scratch/tear your floors).  Snap some photos and make a notation on how the shoe(s) is fastened to the shoe guideNote the orientation of the plastic shoe in the guide attached to the sash.
     To install the Pella Hinge Shoe onto the hinge guide bracket, take note (+photo) of the broken hinge from the bracket (guide) in which it is held in place, then remove it.  If the shoe is completely disintegrated, and you can't tell how it was positioned, look at another nearby window's shoe orientation for reference. Then snap the new shoe in its place.

     Make sure that the divots in the shoe fits into the guide so that it's facing the right direction.  Now it's time to reinstall the window.  Reverse the installation procedure, reviewing your notes, sketches and photos.
Shoe
Shoe in Guide (bracket)
Then return the guide to its proper orientation under crank arm
     If you are doing more than one window, you will learn a few short cuts after this first replacement.  Don't try to exceed your skill level the first time!

  
  Good Luck with your project!
EducationDx
    ©2022
Privacy Policy and Disclaimer
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You can hover over any link to see if it is an Amazon link, if this matters, or a link to a page on this website or to a reference page, e.g., Smithsonian Institution, bookmark on this website, etc.
*Disclosure: Some links on this website are associate links and are used to help illustrate what an item looks like, and you can decide if you want to just look or purchase the item.  "As an Amazon Associate, I earn from qualifying purchases."  We receive a small commission (that helps support this website) if you actually purchase from this company, but the price to you remains the same.

You can hover over any link to see if it is an Amazon link, if this matters, or a link to a page on this website or to a reference page, e.g., Smithsonian Institution, bookmark on this website, etc
.